Appliance Repair FAQ
Answers to your most common appliance questions.
Q. Is it better to repair or replace an old appliance?
With a broken appliance in your house, you have two choices. One option is to call an appliance repair professional to mitigate costs. If successful, you can continue using your current oven, freezer, refrigerator, washer, or dryer. The other choice is to buy a replacement.
Your household appliances have a projected lifetime. If an appliance breaks in the early or middle part of that expected lifetime, we highly recommend calling F5 Appliance Repair. If the appliance is near the end of its useful life, we suggest replacing it with a new unit if your budget allows.
Average Lifespans of Household Appliances:
- Dishwasher: 10 years
- Washing Machine: 11 years
- Dryer: 14 years
- Refrigerator: 15 years
- Gas Ovens & Stoves: 15 years
- Electric Stoves: 15 years
- Freezer: 15 years
Q. Can you repair my appliance during the first service visit?
Yes! It is our goal to perform the repair on the initial visit. We successfully complete appliance repairs with one visit about 95% of the time. We load our service vans with the most common manufacturer parts and all the necessary tools to finish the job right then and there. If we do need to return to finish the work, there will not be an additional service charge.
Q. Is there a service window for an appointment?
Yes. When you schedule a visit, we provide a one to three-hour time frame for our arrival at your Cupertino home. Our technicians will also call 10 to 15 minutes before they arrive. We respect your time and do our absolute best to arrive promptly. Because some jobs take longer than expected, this window gives our technicians the breathing room to complete one job without being late for yours.
Q. Where can I find a complete list of brands you repair?
We service virtually all major appliance manufacturers and can order parts for any brand. Our repair list includes: